Question detail

PeakPods serves online shoppers while training staff; the case evidence includes customer retention of ?7,692, sales of 247 units, and a 9% change in costs or demand. Which option best applies Distinguish goods from services and needs from wants in business contexts?

Try the question, check the answer, then read the explanation to understand the curriculum point.

At a glance

MCQ

Type

practice

Style

Topic

The purpose and nature of businesses

Question

  1. A. Use needs, services, business, goods to judge supplier lead time, customers impact, and the business objective in Business purpose, goods and services.
  2. B. Give only a definition of The purpose and nature of businesses without using the case evidence.
  3. C. Treat efficiency and productivity as identical and ignore the effect on customers.
  4. D. Choose the largest sales figure without checking costs, finance, or context.

Answer

The correct option is: Use needs, services, business, goods to judge supplier lead time, customers impact, and the business objective in Business purpose, goods and services.

Explanation

This option works because Use needs, services, business, goods to judge supplier lead time, customers impact, and the business objective in Business purpose, goods and services. The case evidence gives ?9,192, 247 units, and 9%, so the answer must explain the commercial effect rather than repeat a definition. The distractors are weaker because they confuse efficiency and productivity, miss the customers, or ignore the business objective.

Common mistake

Business purpose, goods and services common mistake 1

Giving a vague answer instead of directly addressing: Distinguish goods from services and needs from wants in business contexts..

Answer by clearly explaining how to distinguish goods from services and needs from wants in business contexts..

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