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Stakeholders
Stakeholders in AQA GCSE Business 8132 focuses on how real firms make decisions in the business in the real world part of the course. Students should connect key terms to business context, use evidence from case studies, and explain the likely effect on costs, revenue, profit, cash flow, customers, employees, owners, and other stakeholders. Strong revision separates similar concepts, weighs advantages against disadvantages, and uses figures where calculations or financial evidence are relevant. Exam answers should move beyond definitions by applying the idea to a specific business objective and reaching a justified judgement.
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90 min
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Syllabus checklist
What you need to know
4 objective pages available
Stakeholder groups and objectives2 objectives
- Define stakeholder and identify main business stakeholders including owners, employees, customers, local community and suppliers.
- Explain stakeholder objectives, including worker pay, environmental impact on the local community and owner dividend payments.
Stakeholder impact, influence and conflict2 objectives
- Explain the impact and influence stakeholders can have on businesses and business objectives.
- Explain how businesses may face conflict between stakeholder objectives.
Key terms
Exam tips
- Stakeholder groups and objectives exam tip 1: Use precise subject-specific vocabulary when you explain how to define stakeholder and identify main business stakeholders including owners, employees, customers, local community and suppliers..
- Apply Stakeholder groups and objectives to the business context: Justify the final decision by weighing margin and markup rather than listing definitions.
Common mistakes
- Stakeholder groups and objectives common mistake 1: Answer by clearly explaining how to define stakeholder and identify main business stakeholders including owners, employees, customers, local community and suppliers..
- Avoid confusing marketing aims and operational aims in Stakeholder groups and objectives: Use the scenario first, then explain how customers / employees / local community / suppliers / owners affects the business objective, financial outcome, and customers. Make the final judgement depend on the specific context.
Practice preview
- RiverRun Catering serves tourists while improving quality control; the case evidence includes average order value of ?5,858, sales of 683 units, and a 17% change in costs or demand. Which option best applies Define stakeholder and identify main business stakeholders including owners, employees, customers, local community and suppliers?
- PeakPods serves online shoppers while training staff; the case evidence includes customer retention of ?9,243, sales of 678 units, and a 8% change in costs or demand. Which option best applies Define stakeholder and identify main business stakeholders including owners, employees, customers, local community and suppliers?
- RiverRun Catering serves online shoppers while training staff; the case evidence includes customer retention of ?4,622, sales of 317 units, and a 7% change in costs or demand. Which option best applies Define stakeholder and identify main business stakeholders including owners, employees, customers, local community and suppliers?
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