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Stakeholders
Study stakeholder groups and how their objectives can influence, support or conflict with business decisions.
4
Objectives
8
Flashcards
8
Questions
72 min
Study time
AqaGcseBusinessBusiness in the real world
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Syllabus checklist
What you need to know
4 objective pages available
Stakeholder groups and objectives2 objectives
- Define stakeholder and identify main business stakeholders including owners, employees, customers, local community and suppliers.
- Explain stakeholder objectives, including worker pay, environmental impact on the local community and owner dividend payments.
Stakeholder impact, influence and conflict2 objectives
- Explain the impact and influence stakeholders can have on businesses and business objectives.
- Explain how businesses may face conflict between stakeholder objectives.
Key terms
StakeholderOwner dividendBusiness objectiveStakeholder conflict
Exam tips
- Remember stakeholder categories: When answering questions, first list the five main stakeholder groups before describing their objectives.
- Prioritising stakeholder objectives: Create a stakeholder matrix to rank objectives by importance and feasibility before proposing solutions.
Common mistakes
- Mislabeling stakeholders: Internal stakeholders are those within the business, such as employees and owners; external stakeholders are outside, such as customers, suppliers, and the local community.
- Assuming all stakeholders want the same outcome: Workers seek higher pay, owners seek dividends, and the community seeks environmental protection and local economic benefits. Each group’s objective must be identified separately.
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