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Operations answer explanations

Review worked answers and explanations for Operations. Aligned to OCR Gcse Business.

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Question 101 of 126

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a. Explain Explain two benefits for a business of consistently providing high-quality products. [4 marks] b. Evaluate A small independent coffee shop, 'Bean Scene', has recently received several complaints about the inconsistency of its coffee and slow service during peak hours. The owner is considering implementing a new 'quality control' system for coffee preparation and hiring an additional barista for busy periods. Evaluate the likely impact of these two strategies on 'Bean Scene's' customer satisfaction and profitability. [6 marks]

Operations answers | OCR GCSE Business | ExamCompanion