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Operations
Revision and exam practice for Operations.
6
Objectives
10
Flashcards
10
Questions
64 min
Study time
OcrGcseBusinessOperations
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What you need to know
6 objective pages available
Understanding Production Processes in Business1 objectives
- Explain, apply and evaluate the required knowledge and skills for Production processes.
Understanding Quality for Goods and Services1 objectives
- Explain, apply and evaluate the required knowledge and skills for Quality of goods and services.
Understanding the Sales Process and Customer Service1 objectives
- Explain, apply and evaluate the required knowledge and skills for The sales process and customer service.
Consumer Law in Business1 objectives
- Explain, apply and evaluate the required knowledge and skills for Consumer law.
Understanding Business Location Decisions1 objectives
- Explain, apply and evaluate the required knowledge and skills for Business location.
Working with Suppliers: A Core Business Function1 objectives
- Explain, apply and evaluate the required knowledge and skills for Working with suppliers.
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Practice preview
- Explain two advantages a small bespoke wedding cake business might gain from using job production. [4 marks]
- During the sales process, what is the purpose of 'objection handling'?
- Explain two benefits for a small bakery of maintaining a strong, long-term relationship with its flour supplier. [4 marks]
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