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Improving quality
Students evaluate approaches to improving quality in operations.
2
Objectives
10
Flashcards
10
Questions
90 min
Study time
AqaA LevelBusinessOperational management
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Syllabus checklist
What you need to know
2 objective pages available
Quality management2 objectives
- Compare quality assurance and quality control as methods of improving quality.
- Evaluate the benefits, difficulties and consequences of improving or failing to improve quality.
Key terms
Quality managementquality assurancequality controlQuality management decisionQuality management stakeholder impactevaluatebenefitsdifficultiesconsequences
Exam tips
- Quality management exam tip 1: Write the method before the answer so the examiner can follow each step. Apply this to compare quality assurance and quality control as methods of improving quality..
- Quality management exam tip 2: State the exact concept or formula you are using before substituting values. Apply this to compare quality assurance and quality control as methods of improving quality..
Common mistakes
- Quality management common mistake 1: Show the method first, then give the final answer in the required form. Apply this directly to Quality management.
- Quality management common mistake 2: Name the relevant value or feature from the question and explain how it is used. Apply this directly to Quality management.
Practice preview
- What is the primary focus of quality assurance in a manufacturing process?
- TechWear, a fictional company producing smart clothing, has decided to implement quality control measures. Which of the following actions aligns with this decision?
- What is the primary difference between quality assurance and quality control?
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