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Learning objective

Explain internal organisational structures, span of control, chain of command, delayering and delegation.

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Topic

Organisational structures

Subtopic

Structures and communication

Aqa Gcse BusinessHuman resources

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Understand this objective

Quick explanation

Explain internal organisational structures, span of control, chain of command, delayering and delegation

  • This point belongs to Organisational structures, especially Structures and communication.
  • You need to be able to explain internal organisational structures, span of control, chain of command, delayering and delegation.
  • The key ideas to know are chain of command, delegation, and span of control.
  • Use the linked flashcards and practice questions to check recall, then practise applying the idea in an exam-style answer.

Key concepts

chain of commanddelegationspan of controlorganisational structuredelayering

Why it matters

This objective helps connect Structures and communication to exam-style questions, flashcards, and revision notes for Organisational structures.

Quick student answer

Explain how delayering can affect the span of control in a small manufacturer.

Direct answer

Delayering removes one or more middle management layers, which typically increases the number of subordinates each remaining manager supervises. This can broaden the span of control, allowing managers to oversee more staff directly but may also increase workload and reduce the time available for each employee.

How it works

By cutting out middle managers, the remaining managers take on more direct reports. The wider span can improve communication speed but may strain managerial capacity.

Key terms

  • Delayering: The process of removing one or more layers of management to create a flatter organisational structure.

Common trap

Confusing delegation with delegation of authority: Delegation transfers the task but the manager remains ultimately accountable for the result.

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