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Human resources

Official AQA GCSE Business 8132 content on organisational structures, recruitment, motivation and training.

At a glance

4

Topics

17

Objectives

8132

Spec

Business

Subject

AQAGCSEBusiness8132

Topics

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Sample objectives

What this unit covers

  • Organisational structures: Explain internal organisational structures, span of control, chain of command, delayering and delegation.
  • Organisational structures: Explain how organisational structure may affect communication.
  • Recruitment and selection of employees: Explain benefits of full-time and part-time employment.
  • Recruitment and selection of employees: Explain the difference between part-time and full-time contracts, job share and zero-hour contracts.
  • Recruitment and selection of employees: Analyse benefits of effective recruitment and selection, including productivity, quality, customer service and staff retention.
  • Recruitment and selection of employees: Explain the difference between internal and external recruitment and analyse benefits and drawbacks of each.
  • Motivating employees: Explain financial methods of motivation, including salary, wage, commission and profit sharing.
  • Motivating employees: Explain non-financial methods of motivation, including management styles, training, greater responsibility and fringe benefits.
  • Training: Evaluate which training method would be most appropriate for different businesses.
  • Training: Explain benefits of training employees, including productivity, adapting to technology, motivation, retention, quality goods and customer service.
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