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Organisational structures
Study how organisational structure affects communication, management and business roles.
4
Objectives
8
Flashcards
8
Questions
72 min
Study time
AqaGcseBusinessHuman resources
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Syllabus checklist
What you need to know
4 objective pages available
Structures and communication4 objectives
- Explain internal organisational structures, span of control, chain of command, delayering and delegation.
- Explain why businesses have internal organisational structures and different job roles and responsibilities.
- Explain how tall and flat structures affect management.
- Explain how organisational structure may affect communication.
Key terms
DelayeringhierarchySpan of controlOrganisational structure
Exam tips
- Answering chain of command questions efficiently: Identify the top-level authority first, then trace the reporting lines downwards, noting any key decision points.
- Focus on purpose and impact: When answering structure questions, first state the type of structure, then explain why it is used and how it affects communication and efficiency.
Common mistakes
- Confusing delegation with delegation of authority: Delegation transfers the task but the manager remains ultimately accountable for the result.
- Assuming all businesses use the same structure: Small businesses often use flat or simple structures, but still define clear roles to avoid confusion.
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