Question detail

EcoWash serves online shoppers while training staff; the case evidence includes customer retention of ?8,716, sales of 691 units, and a 41% change in costs or demand. Which option best applies Explain how changing ICT use influences business activity?

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At a glance

MCQ

Type

practice

Style

Topic

Technology

Question

A. Use ICT to judge net profit margin, customers impact, and the business objective in E-commerce and digital communication.
B. Give only a definition of Technology without using the case evidence.
C. Treat efficiency and productivity as identical and ignore the effect on customers.
D. Choose the largest sales figure without checking costs, finance, or context.

Answer

The correct option is: Use ICT to judge net profit margin, customers impact, and the business objective in E-commerce and digital communication.

Explanation

This option works because Use ICT to judge net profit margin, customers impact, and the business objective in E-commerce and digital communication. The case evidence gives ?10,216, 691 units, and 41%, so the answer must explain the commercial effect rather than repeat a definition. The distractors are weaker because they confuse efficiency and productivity, miss the customers, or ignore the business objective.

Common mistake

E-commerce and digital communication common mistake 1

Giving a vague answer instead of directly addressing: Explain how changing ICT use influences business activity..

Answer by clearly explaining how to explain how changing ICT use influences business activity..

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SwiftServe serves commuters while opening a second outlet; the case evidence includes net profit margin of ?3,169, sales of 989 units, and a 24% change in costs or demand. Which option best applies Explain how changing ICT use influences business activity?