People in business

Topics

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Sample objectives

What this unit covers

• Motivating employees: Understand the significance of having a motivated workforce, including reasons for work and the meaning of motivation. Recognize the advantages of a motivated workforce such as increased productivity, lower absenteeism, and reduced turnover. Explore the idea of human needs, including Maslow's hierarchy, and examine key motivational theories like those proposed by Taylor and Herzberg.
• Motivating employees: Explore various methods of motivation, including financial incentives like wages, salaries, bonuses, commissions, and profit sharing, as well as non-financial approaches such as job enrichment, job rotation, teamwork, training, and promotion opportunities. Assess and recommend suitable motivational methods based on specific situations.
• Organisation and management: Create, interpret, and comprehend basic organizational charts, including aspects such as levels of hierarchy, span of control, and chain of command, along with the roles and responsibilities of directors, managers, supervisors, and other employees, as well as their interrelationships.
• Organisation and management: Understand the role of management by exploring its functions, such as planning, organizing, coordinating, commanding, and controlling, and recognize the significance of delegation, balancing trust and control.
• Recruitment, selection and training of employees: Understand the processes involved in recruiting and selecting employees, including various recruitment methods, the distinction between internal and external recruitment, the key stages of the recruitment process, and the ability to recommend and justify hiring decisions based on specific scenarios. Discuss the advantages and disadvantages of employing part-time versus full-time staff.
• Recruitment, selection and training of employees: Recognize the significance of training for both businesses and employees, and evaluate the benefits and drawbacks of different training methods, including induction training, on-the-job training, and off-the-job training.
• Internal and external communication: Understand why effective communication is crucial and the various methods to achieve it, including the advantages and disadvantages of different communication techniques, particularly those involving information technology. Be able to recommend and justify the most suitable communication method for specific situations.
• Internal and external communication: Show awareness of the barriers to communication, including how these barriers develop and the issues caused by ineffective communication, as well as strategies to minimize or eliminate these barriers.