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Learning objective

Show awareness of the barriers to communication, including how these barriers develop and the issues caused by ineffective communication, as well as strategies to minimize or eliminate these barriers.

Read the explanation, check the common trap, then practise with flashcards and questions.

Exam focus

  • Read the explanation.
  • Check key terms.
  • Practise with linked questions.
Cambridge IGCSE Business StudiesPeople in business

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Quick explanation

Show awareness of the barriers to communication, including how these barriers develop and the issues caused by ineffective communication, as well as strategies to minimize or eliminate these barriers

  • This point belongs to Internal and external communication, especially Internal and external communication outcomes.
  • You need to be able to show awareness of the barriers to communication, including how these barriers develop and the issues caused by ineffective communication, as well as strategies to minimize or eliminate these barriers.
  • The key ideas to know are Identify, Explain, and Consider.
  • Use the linked flashcards and practice questions to check recall, then practise applying the idea in an exam-style answer.

Key concepts

IdentifyExplainConsider

Why it matters

This objective helps connect Internal and external communication outcomes to exam-style questions, flashcards, and revision notes for Internal and external communication.

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Flashcards10 linked cards

Flashcard 1 of 10

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Practice Questions7 linked questions

Question 1 of 7

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0 of 5 attempted

Paper 1 structured question: Internal and external communication

Paper 1Short Answer and Data Response1 marks

Description

Communication Issues in a Company

The teams are experiencing misunderstandings due to unclear messages and lack of feedback.

  1. a

    State one barrier to communication that might be affecting the teams.

    Aim for approximately 1 distinct marking point.

    [1]
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