Documentation

Understand the features, purposes, and uses of both technical and user documentation. Recognize the parts of technical documentation such as system/program purpose, system limitations, program listing and language, flowcharts or algorithms, hardware and software needs, file structures, variable lists, input and output formats, sample or test runs, and validation routines. Identify components of user documentation including system purpose and limitations, hardware and software requirements, instructions for loading, running, or installing software, saving files, printing data, adding, deleting, or editing records, input and output formats, sample runs, error messages and handling, troubleshooting guides or helplines, FAQs, and glossaries.