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Improving quality key terms

Study Improving quality with curriculum-aligned Key Terms resources, practice links, and exam-focused support.

At a glance

key terms

Resource type

Topic

Improving quality

AqaA LevelBusinessOperational management

Key terms

  • Quality management

    Quality management is a Business concept used to analyse Compare quality assurance and quality control as methods of improving quality.. A strong answer defines it, applies it to a named business context and explains the commercial consequence.

  • quality assurance

    quality assurance should be judged by linking it to objectives such as profit, survival, growth, competitiveness, efficiency or customer satisfaction.

  • quality control

    quality control affects stakeholders differently, so analysis should consider owners, managers, employees, customers, suppliers or investors before reaching a judgement.

  • Quality management decision

    Quality management decision has a financial impact when it changes costs, revenue, profit, cash flow, investment return, break-even output or ratio interpretation.

  • Quality management stakeholder impact

    Quality management stakeholder impact becomes evaluative when advantages, disadvantages, risk, opportunity cost and business context are weighed rather than listed separately.

  • Quality management

    Quality management is a Business concept used to analyse Evaluate the benefits, difficulties and consequences of improving or failing to improve quality.. A strong answer defines it, applies it to a named business context and explains the commercial consequence.

  • evaluate

    evaluate should be judged by linking it to objectives such as profit, survival, growth, competitiveness, efficiency or customer satisfaction.

  • benefits

    benefits affects stakeholders differently, so analysis should consider owners, managers, employees, customers, suppliers or investors before reaching a judgement.

  • difficulties

    difficulties has a financial impact when it changes costs, revenue, profit, cash flow, investment return, break-even output or ratio interpretation.

  • consequences

    consequences becomes evaluative when advantages, disadvantages, risk, opportunity cost and business context are weighed rather than listed separately.