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Improving quality key terms
Study Improving quality with curriculum-aligned Key Terms resources, practice links, and exam-focused support.
At a glance
key terms
Resource type
Topic
Improving quality
Key terms
Quality management
Quality management is a Business concept used to analyse Compare quality assurance and quality control as methods of improving quality.. A strong answer defines it, applies it to a named business context and explains the commercial consequence.
quality assurance
quality assurance should be judged by linking it to objectives such as profit, survival, growth, competitiveness, efficiency or customer satisfaction.
quality control
quality control affects stakeholders differently, so analysis should consider owners, managers, employees, customers, suppliers or investors before reaching a judgement.
Quality management decision
Quality management decision has a financial impact when it changes costs, revenue, profit, cash flow, investment return, break-even output or ratio interpretation.
Quality management stakeholder impact
Quality management stakeholder impact becomes evaluative when advantages, disadvantages, risk, opportunity cost and business context are weighed rather than listed separately.
Quality management
Quality management is a Business concept used to analyse Evaluate the benefits, difficulties and consequences of improving or failing to improve quality.. A strong answer defines it, applies it to a named business context and explains the commercial consequence.
evaluate
evaluate should be judged by linking it to objectives such as profit, survival, growth, competitiveness, efficiency or customer satisfaction.
benefits
benefits affects stakeholders differently, so analysis should consider owners, managers, employees, customers, suppliers or investors before reaching a judgement.
difficulties
difficulties has a financial impact when it changes costs, revenue, profit, cash flow, investment return, break-even output or ratio interpretation.
consequences
consequences becomes evaluative when advantages, disadvantages, risk, opportunity cost and business context are weighed rather than listed separately.
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