Question detail
QuickFix Repairs serves premium buyers while launching a product; the case evidence includes labour productivity of ?3,808, sales of 463 units, and a 13% change in costs or demand. Which option best applies Explain consequences of quality issues for a business?
Try the question, check the answer, then read the explanation to understand the curriculum point.
At a glance
MCQ
Type
practice
Style
Topic
The concept of quality
Question
- A. Use quality to judge labour productivity, managers impact, and the business objective in Quality expectations and problems.
- B. Give only a definition of The concept of quality without using the case evidence.
- C. Treat efficiency and productivity as identical and ignore the effect on managers.
- D. Choose the largest sales figure without checking costs, finance, or context.
Answer
The correct option is: Use quality to judge labour productivity, managers impact, and the business objective in Quality expectations and problems.
Explanation
This option works because Use quality to judge labour productivity, managers impact, and the business objective in Quality expectations and problems. The case evidence gives ?5,308, 463 units, and 13%, so the answer must explain the commercial effect rather than repeat a definition. The distractors are weaker because they confuse efficiency and productivity, miss the managers, or ignore the business objective.
Common mistake
Quality expectations and problems common mistake 1
Giving a vague answer instead of directly addressing: Explain consequences of quality issues for a business..
Answer by clearly explaining how to explain consequences of quality issues for a business..
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