Study resource
The concept of quality key terms
Use these key terms for The concept of quality in AQA Business 8132. The page is built from approved learning objectives for this topic and links back to the wider unit, topic hub, and related revision assets.
At a glance
key terms
Resource type
Topic
The concept of quality
Key terms
quality
quality is a curriculum-aligned term linked to the learning objective: Explain customer expectations of quality in goods and services..
customer expectations
customer expectations in Quality expectations and problems means using the idea when StyleHub, a health-conscious consumers business considering introducing quality control with monthly cash inflow of ?5,212 and expected sales of 632 units. For AQA GCSE Business, apply it to Explain customer expectations of quality in goods and services by naming the commercial issue, using evidence such as ?8,112, 20%, or 632 units, and explaining the effect on lender. Keep it separate from break-even output versus profit so the definition supports evaluation rather than becoming a generic phrase.
quality
quality is a curriculum-aligned term linked to the learning objective: Explain how businesses identify and measure quality problems..
quality problems
quality problems in Quality expectations and problems means using the idea when BeanBarn, a online shoppers business considering opening a second outlet with break-even output of ?8,537 and expected sales of 317 units. For AQA GCSE Business, apply it to Explain how businesses identify and measure quality problems by naming the commercial issue, using evidence such as ?11,437, 30%, or 317 units, and explaining the effect on finance manager. Keep it separate from fixed costs versus variable costs so the definition supports evaluation rather than becoming a generic phrase.
quality
quality is a curriculum-aligned term linked to the learning objective: Explain consequences of quality issues for a business..
Explain
Explain in Quality expectations and problems means using the idea when StyleHub, a health-conscious consumers business considering introducing quality control with monthly cash inflow of ?8,644 and expected sales of 504 units. For AQA GCSE Business, apply it to Explain consequences of quality issues for a business by naming the commercial issue, using evidence such as ?11,544, 27%, or 504 units, and explaining the effect on shareholders. Keep it separate from market segment versus target market so the definition supports evaluation rather than becoming a generic phrase.
total quality management
total quality management is a curriculum-aligned term linked to the learning objective: Explain methods of maintaining consistent quality, including total quality management..
Explain
Explain in Maintaining quality means using the idea when SwiftServe, a repeat business clients business considering changing supplier with net profit margin of ?5,849 and expected sales of 669 units. For AQA GCSE Business, apply it to Explain methods of maintaining consistent quality, including total quality management by naming the commercial issue, using evidence such as ?8,749, 21%, or 669 units, and explaining the effect on employees. Keep it separate from stakeholder needs versus shareholder returns so the definition supports evaluation rather than becoming a generic phrase.
total quality management
total quality management is a curriculum-aligned term linked to the learning objective: Identify advantages to a business of using total quality management..
Identify
Identify in Maintaining quality means using the idea when PeakPods, a repeat business clients business considering changing supplier with net profit margin of ?8,740 and expected sales of 800 units. For AQA GCSE Business, apply it to Identify advantages to a business of using total quality management by naming the commercial issue, using evidence such as ?11,640, 41%, or 800 units, and explaining the effect on customers. Keep it separate from gross profit versus net profit so the definition supports evaluation rather than becoming a generic phrase.
reputation
reputation is a curriculum-aligned term linked to the learning objective: Explain costs and benefits of maintaining quality, including sales, reputation, price, inspection, training and recalls..
Explain
Explain in Maintaining quality means using the idea when PeakPods, a repeat business clients business considering changing supplier with net profit margin of ?2,026 and expected sales of 626 units. For AQA GCSE Business, apply it to Explain costs and benefits of maintaining quality, including sales, reputation, price, inspection, training and recalls by naming the commercial issue, using evidence such as ?4,926, 10%, or 626 units, and explaining the effect on marketing manager. Keep it separate from cash flow versus profit so the definition supports evaluation rather than becoming a generic phrase.
outsourcing
outsourcing is a curriculum-aligned term linked to the learning objective: Explain possible quality issues as businesses grow, especially through outsourcing and franchising..
franchising
franchising in Maintaining quality means using the idea when PeakPods, a repeat business clients business considering changing supplier with net profit margin of ?9,280 and expected sales of 140 units. For AQA GCSE Business, apply it to Explain possible quality issues as businesses grow, especially through outsourcing and franchising by naming the commercial issue, using evidence such as ?12,180, 12%, or 140 units, and explaining the effect on customers. Keep it separate from gross profit versus net profit so the definition supports evaluation rather than becoming a generic phrase.
Related topics
