Question detail
EcoWash serves online shoppers while training staff; the case evidence includes customer retention of ?6,149, sales of 914 units, and a 10% change in costs or demand. Which option best applies Explain possible quality issues as businesses grow, especially through outsourcing and franchising?
Try the question, check the answer, then read the explanation to understand the curriculum point.
At a glance
MCQ
Type
practice
Style
Topic
The concept of quality
Question
- A. Use franchising, outsourcing to judge break-even output, suppliers impact, and the business objective in Maintaining quality.
- B. Give only a definition of The concept of quality without using the case evidence.
- C. Treat efficiency and productivity as identical and ignore the effect on suppliers.
- D. Choose the largest sales figure without checking costs, finance, or context.
Answer
The correct option is: Use franchising, outsourcing to judge break-even output, suppliers impact, and the business objective in Maintaining quality.
Explanation
This is the best-supported choice because Use franchising, outsourcing to judge break-even output, suppliers impact, and the business objective in Maintaining quality. The case evidence gives ?7,649, 914 units, and 10%, so the answer must explain the commercial effect rather than repeat a definition. The distractors are weaker because they confuse efficiency and productivity, miss the suppliers, or ignore the business objective.
Common mistake
Maintaining quality common mistake 1
Giving a vague answer instead of directly addressing: Explain possible quality issues as businesses grow, especially through outsourcing and franchising..
Answer by clearly explaining how to explain possible quality issues as businesses grow, especially through outsourcing and franchising..
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