Question detail
CraftCrate serves business clients while changing promotion; the case evidence includes supplier lead time of ?4,604, sales of 634 units, and a 19% change in costs or demand. Which option best applies Identify advantages to a business of using total quality management?
Try the question, check the answer, then read the explanation to understand the curriculum point.
At a glance
MCQ
Type
practice
Style
Topic
The concept of quality
Question
- A. Use total quality management to judge unit contribution, customers impact, and the business objective in Maintaining quality.
- B. Give only a definition of The concept of quality without using the case evidence.
- C. Treat gross and net profit as identical and ignore the effect on customers.
- D. Choose the largest sales figure without checking costs, finance, or context.
Answer
The correct option is: Use total quality management to judge unit contribution, customers impact, and the business objective in Maintaining quality.
Explanation
This option works because Use total quality management to judge unit contribution, customers impact, and the business objective in Maintaining quality. The case evidence gives ?6,104, 634 units, and 19%, so the answer must explain the commercial effect rather than repeat a definition. The distractors are weaker because they confuse gross and net profit, miss the customers, or ignore the business objective.
Common mistake
Maintaining quality common mistake 1
Giving a vague answer instead of directly addressing: Identify advantages to a business of using total quality management..
Answer by clearly explaining how to identify advantages to a business of using total quality management..
Related flashcards
Flashcard 1 of 5
Related practice questions
Question 1 of 5
Choose an answer, get feedback, then move sideways through the set.