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Training
Study how training supports productivity, quality, customer service and adaptation to change.
5
Objectives
10
Flashcards
10
Questions
90 min
Study time
AqaGcseBusinessHuman resources
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Syllabus checklist
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5 objective pages available
Training benefits and methods5 objectives
- Explain benefits of training employees, including productivity, adapting to technology, motivation, retention, quality goods and customer service.
- Explain induction training, on-the-job training and off-the-job training.
- Explain benefits of induction training.
- Analyse benefits and drawbacks of on-the-job and off-the-job training.
- Evaluate which training method would be most appropriate for different businesses.
Key terms
trainingproductivityinduction trainingAnalyseEvaluate
Exam tips
- Compare evidence for Training benefits and methods: Compare the scenario evidence before evaluating quality, training, motivation, productivity: mention CraftCrate, refer to break-even output or ?11,024, and explain the effect on the owner.
- Training benefits and methods exam tip 1: Use precise subject-specific vocabulary when you explain how to explain induction training, on-the-job training and off-the-job training..
Common mistakes
- Training benefits and methods common mistake 1: Answer by clearly explaining how to explain benefits of training employees, including productivity, adapting to technology, motivation, retention, quality goods and customer service..
- Training benefits and methods common mistake 1: Answer by clearly explaining how to explain induction training, on-the-job training and off-the-job training..
Practice preview
- PixelPrint serves premium buyers while launching a product; the case evidence includes labour productivity of ?5,506, sales of 466 units, and a 25% change in costs or demand. Which option best applies Explain benefits of training employees, including productivity, adapting to technology, motivation, retention, quality goods and customer service?
- PeakPods serves local families while changing supplier; the case evidence includes gross profit margin of ?5,082, sales of 847 units, and a 25% change in costs or demand. Which option best applies Explain benefits of training employees, including productivity, adapting to technology, motivation, retention, quality goods and customer service?
- RiverRun Catering serves online shoppers while training staff; the case evidence includes customer retention of ?10,233, sales of 208 units, and a 10% change in costs or demand. Which option best applies Explain benefits of training employees, including productivity, adapting to technology, motivation, retention, quality goods and customer service?
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