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Exam-style practice

Communication with other ICT users using email answer explanations

Review worked answers and explanations for Communication with other ICT users using email. Aligned to Cambridge IGCSE Information and Communication Technology.

Answer explanations

Question 1 of 2

Review the answer support, then move sideways through the set.

Paper 1 structured question: Communication with other ICT users using email

Paper 1Theory2 marks

Description

Company Email Policy

The company requires employees to use appropriate language, follow netiquette, and adhere to security guidelines. Employees should use cc and bcc fields correctly, avoid forwarding sensitive information, and be aware of spam risks.

  1. a

    Explain two reasons why appropriate language and netiquette are important in company emails.

    [2]