Paper 1 structured question: Documentation
Paper 1Theory5 marks
Description
Documentation Components
The technical documentation includes system purpose, program listing, flowcharts, hardware/software requirements, file structures, variable lists, input/output formats, sample runs, and validation routines. The user documentation includes system purpose, hardware/software requirements, instructions for installation, saving files, printing data, managing records, input/output formats, sample runs, error messages and handling, troubleshooting guides, FAQs, and glossaries.
- a[2]
Identify two components that are found only in technical documentation.
- b[3]
Explain why troubleshooting guides are included in user documentation but not in technical documentation.