Exam-style question
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Which answer best applies business change to Managing resistance to change? Scenario: a growing manufacturer deciding whether business change improves capacity without damaging cash flow.
- A.Link business change to a specific business objective, then explain the impact on costs, revenue, profit or competitiveness.
- B.Define business change but do not apply it to a business context.
- C.Give a personal opinion without commercial evidence.
- D.Assume every business benefits in the same way.
Model answer
What a good answer should say
- The correct answer is Link business change to a specific business objective, then explain the impact on costs, revenue, profit or competitiveness..
Explanation
Why this works
The correct option is Link business change to a specific business objective, then explain the impact on costs, revenue, profit or competitiveness. because application needs the concept, context and commercial impact.
In the scenario, the student must connect business change to business objectives, stakeholders, finance and commercial context. This avoids unsupported opinion and shows why the decision depends on evidence from the business rather than a generic rule.
Common mistake
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