Exam-style question
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Describe one business decision or mechanism that helps you explain barriers to change using Kotter and Schlesinger's reasons for resistance and methods of overcoming resistance..
Model answer
What a good answer should say
- A high-scoring response should include precise scientific terminology, a clear sequence of ideas, and explicit reference to Managing resistance to change.
Explanation
Why this works
This variation checks whether the learner can turn the approved objective into a coherent exam response with clear business reasoning.
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