Question detail
GreenGlow serves online shoppers while training staff; the case evidence includes customer retention of ?11,176, sales of 981 units, and a 7% change in costs or demand. Which option best applies Explain possible quality issues as businesses grow, especially through outsourcing and franchising?
Try the question, check the answer, then read the explanation to understand the curriculum point.
At a glance
MCQ
Type
practice
Style
Topic
The concept of quality
Question
- A. Use franchising, outsourcing to judge net profit margin, managers impact, and the business objective in Maintaining quality.
- B. Give only a definition of The concept of quality without using the case evidence.
- C. Treat cash flow and profit as identical and ignore the effect on managers.
- D. Choose the largest sales figure without checking costs, finance, or context.
Answer
The correct option is: Use franchising, outsourcing to judge net profit margin, managers impact, and the business objective in Maintaining quality.
Explanation
Choose this response because Use franchising, outsourcing to judge net profit margin, managers impact, and the business objective in Maintaining quality. The case evidence gives ?12,676, 981 units, and 7%, so the answer must explain the commercial effect rather than repeat a definition. The distractors are weaker because they confuse cash flow and profit, miss the managers, or ignore the business objective.
Common mistake
Maintaining quality common mistake 1
Giving a vague answer instead of directly addressing: Explain possible quality issues as businesses grow, especially through outsourcing and franchising..
Answer by clearly explaining how to explain possible quality issues as businesses grow, especially through outsourcing and franchising..
Related flashcards
Flashcard 1 of 5
Related practice questions
Question 1 of 5
Choose an answer, get feedback, then move sideways through the set.