Question detail
RiverRun Catering serves online shoppers while training staff; the case evidence includes customer retention of ?10,233, sales of 208 units, and a 10% change in costs or demand. Which option best applies Explain benefits of training employees, including productivity, adapting to technology, motivation, retention, quality goods and customer service?
Try the question, check the answer, then read the explanation to understand the curriculum point.
At a glance
MCQ
Type
practice
Style
Topic
Training
Question
- A. Use quality, training, motivation, productivity to judge cash inflow, local community impact, and the business objective in Training benefits and methods.
- B. Give only a definition of Training without using the case evidence.
- C. Treat stakeholders and shareholders as identical and ignore the effect on local community.
- D. Choose the largest sales figure without checking costs, finance, or context.
Answer
The correct option is: Use quality, training, motivation, productivity to judge cash inflow, local community impact, and the business objective in Training benefits and methods.
Explanation
This answer fits the scenario because Use quality, training, motivation, productivity to judge cash inflow, local community impact, and the business objective in Training benefits and methods. The case evidence gives ?11,733, 208 units, and 10%, so the answer must explain the commercial effect rather than repeat a definition. The distractors are weaker because they confuse stakeholders and shareholders, miss the local community, or ignore the business objective.
Common mistake
Training benefits and methods common mistake 1
Giving a vague answer instead of directly addressing: Explain benefits of training employees, including productivity, adapting to technology, motivation, retention, quality goods and customer service..
Answer by clearly explaining how to explain benefits of training employees, including productivity, adapting to technology, motivation, retention, quality goods and customer service..
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