Training key terms

Retention

The ability of a business to keep employees over time, reducing turnover costs and preserving organisational knowledge.

On‑the‑job training

Training that occurs at the workplace, using real tasks and equipment, allowing learners to practise skills directly in their role.

Employee retention

The ability of an organisation to keep its employees over time, measured by low turnover rates.

Training

A planned, structured activity designed to improve an employee’s knowledge, skills or behaviour to perform a specific job or role.

Blended learning

A training approach that combines e‑learning with face‑to‑face instruction to maximise flexibility and engagement.