Question detail
MetroMove serves premium buyers while launching a product; the case evidence includes labour productivity of ?5,677, sales of 442 units, and a 8% change in costs or demand. Which option best applies Analyse benefits of effective recruitment and selection, including productivity, quality, customer service and staff retention?
Try the question, check the answer, then read the explanation to understand the curriculum point.
At a glance
MCQ
Type
practice
Style
Topic
Recruitment and selection of employees
Question
- A. Use recruitment, selection to judge customer retention, suppliers impact, and the business objective in Recruitment and selection.
- B. Give only a definition of Recruitment and selection of employees without using the case evidence.
- C. Treat internal and external finance as identical and ignore the effect on suppliers.
- D. Choose the largest sales figure without checking costs, finance, or context.
Answer
The correct option is: Use recruitment, selection to judge customer retention, suppliers impact, and the business objective in Recruitment and selection.
Explanation
The answer is commercially strongest because Use recruitment, selection to judge customer retention, suppliers impact, and the business objective in Recruitment and selection. The case evidence gives ?7,177, 442 units, and 8%, so the answer must explain the commercial effect rather than repeat a definition. The distractors are weaker because they confuse internal and external finance, miss the suppliers, or ignore the business objective.
Common mistake
Recruitment and selection common mistake 1
Giving a vague answer instead of directly addressing: Analyse benefits of effective recruitment and selection, including productivity, quality, customer service and staff retention..
Answer by clearly explaining how to analyse benefits of effective recruitment and selection, including productivity, quality, customer service and staff retention..
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