Recruitment and selection of employees study guide

Internal recruitment is the process of filling vacancies with existing employees, such as through promotions, transfers or internal job postings.

A systematic process of gathering information about the tasks, responsibilities, skills, and working conditions of a job.

The process of attracting, sourcing and engaging potential candidates for a role.

A contract that does not guarantee any minimum hours of work; the employer may call the employee to work any number of hours, and the employee can decline.

A contract where an employee works a minimum of 35 hours per week, usually with a set salary and full statutory benefits.

Exam practice

• Which statement best describes the difference between internal and external recruitment?
• Compare internal and external recruitment, evaluating which method is more suitable for an online service business experiencing rapid growth.
• Which of the following is the first step in the recruitment and selection process?
• Explain how a person specification helps a business select the right candidate for a role.
• Which of the following is a direct benefit of an effective recruitment and selection process for a small manufacturer?
• Evaluate how effective recruitment and selection can improve customer service in an online service business.
• Which of the following best describes a full‑time contract compared to a part‑time contract?
• Explain the difference between a job share contract and a zero‑hour contract.
• Which of the following is a primary benefit of employing part‑time staff for a small manufacturer during its off‑peak period?
• Explain one benefit of full‑time employment for an online service business.