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Identifying and understanding customers key terms

Study Identifying and understanding customers with curriculum-aligned Key Terms resources, practice links, and exam-focused support.

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key terms

Resource type

Topic

Identifying and understanding customers

AqaGcseBusinessMarketing

Key terms

  • Customer needs

    The specific wants, desires, or problems that customers aim to satisfy through a product or service.

  • Marketing mix

    The set of controllable factors – product, price, place and promotion – that a business uses to influence customer demand and achieve its marketing objectives.

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